|Sealing & Cutting:||Hot Seal Perforation|
Available| Customized Request
|1. Q: How long will your engineer reach our factory?|
A: Within 7-15 days after the machine arrives at your factory.
|2. Q: How many days will you finish installing?|
A: We will finish installation and training within 3-7 days.
|3. Q: What should we charge for your engineer?|
A: You should charge for the cost of our engineer's visa, round trip tickets, accommodation, and also their salary of 100USD one day per person.
|4. Q: How long is your machine's warranty period?|
A: All our machines have one year guarantee, starting from the finished installation.
|5. Q: How could we do after one year warranty period?|
A: We also can do service for you, but you need to pay the salary for my technician 100USD/day.
|6. Q: How could we do if the parts are broken within the warranty?|
A: We would express the free replacement parts during the warranty date.
|7. Q: Does your engineer understand English?|
A: Our engineer understands a little English. All of our engineers have more than five years machine installation experience.
|8. Q: How many workers do we need to run those machines?|
A: Usually need one person to operate the machine.
|9. Q: How do we solve the machine problem after your engineer leaves?|
A: Generally speaking, there will be no problem after finishing the installation. In case you have any problem. You can contact our sales at any time. Our engineer will take a solution video according to your description.
|10. Q: How can I visit your company?|
A: It takes 30 minutes by train from Shanghai to our factory.